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Privacy Policy

Does Process Matter?

Spoiler alert: yes, it does. Did I just ruin the story? Let me tell you why it matters.

If you have ever followed a recipe, you know you have to be consistent to get consistent results. Cooking time, temperature, and ingredient mixing are all factors that make one cake great and another a gooey mess.

We produce displays that sell your product to shoppers in the physical world. You know that managing the development of anything requires some discipline. It is important to get the right results, and it is also important to get those results efficiently. You want to avoid wasting your own effort, and you need results. We want to be efficient in getting you a solution and delivering consistent results.

There are a lot of disciplines involved: marketing, sales, design, engineering, project management, manufacturing, etc. Every one of these teams has a process. Our business challenge is linking them all together to deliver great displays while making your life easier. 

  • Our input is your request, problem, or business opportunity.
  • Our output is an executed solution, taking the form of a display, signage kit, or branded environment that solves a problem for you.

 

In simple words, we do the following:

  1. We work with you to define the problem.
  2. We create a plan to solve the problem and propose a solution.
  3. You approve the solution, and we execute the deliverables.
  4. We ensure that the work is done correctly.

(Circle back on each step as needed.)

 

 

Our Process

Years of developing projects, managing teams, and mapping business processes have given me insight into the 4 stages needed to get your POP display project to market.

 

Scope > Define > Build > Deliver

  

Scope:

  • We work together to identify the problem.
  • We create a project brief describing the problem and success criteria.
  • We propose a statement of work (SOW) outlining our steps to solve the problem.

Define:

  • We research issues and collect visual reference for the brand, competition, and location.
  • We propose solutions through sketches and renderings.
  • We get your feedback and make adjustments to the creative brief if needed.
  • We refine the concept and present a plan to you with a budget to execute it.
  • We create a prototype of the solution, including a formal timeline and the costs for execution.

Build:

  • When you are ready to move forward, we enter into a formal agreement to execute the solution.
  • We work with our suppliers and vendors to create the solution.
  • We manage any risks and confirm timing along the way.
  • We complete the solution and have it ready for delivery.

Deliver:

  • We ship the solution to your warehouse, DC, store list, or representative.
  • We offer installation services to complete the set-up at retail.
  • We will confirm and report compliance with the setup.

We offer full turn-key services, but we can also work à la carte.If you have a concept from your ad agency or perhaps your own retail set-up team, we can work with you as needed.

What this means to you

  • As a client, you will know what to expect and when.
  • You will see progress, and be able to communicate with stakeholders with confidence.
  • You will control expenses.
  • You will see consistent results.

 

Following a process isn’t a chore; it’s a choice. If you ever baked a cake, you knew to bring your dry ingredients together separately from your butter, sugar, and eggs. This process helps you achieve a smooth and uniform batter. If you propose solutions before knowing a clear business problem, you will waste time and money developing a useless plan.

We know one size doesn’t fit all, but a good process allows you to adapt to different situations.

Talking about “process” is usually pretty boring. For better context, let me show you how our process delivers value quickly. Take a look at our case studies or just reach out for a quick consultation.

We can talk process, methods, design thinking, or just trade chocolate cake recipes; please let me know. I am happy to share and learn.

 

 John Colby

Founder, Display Catalyst LLC

 

 

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Heading

Privacy Policy  

Last updated: March 09, 2023

This Privacy Policy describes Our policies and procedures on the collection,
use and disclosure of Your information when You use the Service and tells You
about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of information in accordance with
this Privacy Policy.

___________________________________________________________________________

Interpretation and Definitions  

Interpretation  

The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.

Definitions  

For the purposes of this Privacy Policy:

* Account means a unique account created for You to access our Service or
   parts of our Service.

* Account means a unique account created for You to access our Service or parts of our Service.

* Affiliate means an entity that controls, is controlled by or is under
   common control with a party, where "control" means ownership of 50% or
   more of the shares, equity interest or other securities entitled to vote
   for election of directors or other managing authority.

 * Company (referred to as either "the Company", "We", "Us" or "Our" in this
   Agreement) refers to Display Catalyst LLC, 6706 Bugle Run Drive, Oak Ridge
   NC, 27310.

 * Cookies are small files that are placed on Your computer, mobile device or
   any other device by a website, containing the details of Your browsing
   history on that website among its many uses.

 * Country refers to: North Carolina, United States

 * Device means any device that can access the Service such as a computer, a
   cellphone or a digital tablet.

 * Personal Data is any information that relates to an identified or
   identifiable individual.

 * Service refers to the Website.

 * Service Provider means any natural or legal person who processes the data
   on behalf of the Company. It refers to third-party companies or
   individuals employed by the Company to facilitate the Service, to provide
   the Service on behalf of the Company, to perform services related to the
   Service or to assist the Company in analyzing how the Service is used.

 * Usage Data refers to data collected automatically, either generated by the
   use of the Service or from the Service infrastructure itself (for example,
   the duration of a page visit).

 * Website refers to Display Catalyst, accessible from
   [www.displaycatalyst.com](www.displaycatalyst.com)

 * You means the individual accessing or using the Service, or the company,
   or other legal entity on behalf of which such individual is accessing or
   using the Service, as applicable.



=======================================

Collecting and Using Your Personal Data  

Types of Data Collected  
-----------------------

Personal Data  
~~~~~~~~~~~~~

While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:

 * Email address

 * First name and last name

 * Phone number

 * Address, State, Province, ZIP/Postal code, City

 * Usage Data


Usage Data  
~~~~~~~~~~

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect
certain information automatically, including, but not limited to, the type of
mobile device You use, Your mobile device unique ID, the IP address of Your
mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies  
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze
Our Service. The technologies We use may include:

 * Cookies or Browser Cookies. A cookie is a small file placed on Your
   Device. You can instruct Your browser to refuse all Cookies or to indicate
   when a Cookie is being sent. However, if You do not accept Cookies, You
   may not be able to use some parts of our Service. Unless you have adjusted
   Your browser setting so that it will refuse Cookies, our Service may use
   Cookies.
 * Web Beacons. Certain sections of our Service and our emails may contain
   small electronic files known as web beacons (also referred to as clear
   gifs, pixel tags, and single-pixel gifs) that permit the Company, for
   example, to count users who have visited those pages or opened an email
   and for other related website statistics (for example, recording the
   popularity of a certain section and verifying system and server
   integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. Learn more about
cookies on the [Free Privacy Policy
website](https://www.freeprivacypolicy.com/blog/sample-privacy-policy-
template/#Use_Of_Cookies_And_Tracking) article.

We use both Session and Persistent Cookies for the purposes set out below:

 * Necessary / Essential Cookies

   Type: Session Cookies

   Administered by: Us

   Purpose: These Cookies are essential to provide You with services
   available through the Website and to enable You to use some of its
   features. They help to authenticate users and prevent fraudulent use of
   user accounts. Without these Cookies, the services that You have asked for
   cannot be provided, and We only use these Cookies to provide You with
   those services.

 * Cookies Policy / Notice Acceptance Cookies

   Type: Persistent Cookies

   Administered by: Us

   Purpose: These Cookies identify if users have accepted the use of cookies
   on the Website.

 * Functionality Cookies

   Type: Persistent Cookies

   Administered by: Us

   Purpose: These Cookies allow us to remember choices You make when You use
   the Website, such as remembering your login details or language
   preference. The purpose of these Cookies is to provide You with a more
   personal experience and to avoid You having to re-enter your preferences
   every time You use the Website.

For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy
Policy.

Use of Your Personal Data  
-------------------------

The Company may use Personal Data for the following purposes:

 * To provide and maintain our Service , including to monitor the usage of
   our Service.

 * To manage Your Account: to manage Your registration as a user of the
   Service. The Personal Data You provide can give You access to different
   functionalities of the Service that are available to You as a registered
   user.

 * For the performance of a contract: the development, compliance and
   undertaking of the purchase contract for the products, items or services
   You have purchased or of any other contract with Us through the Service.

 * To contact You: To contact You by email, telephone calls, SMS, or other
   equivalent forms of electronic communication, such as a mobile
   application's push notifications regarding updates or informative
   communications related to the functionalities, products or contracted
   services, including the security updates, when necessary or reasonable for
   their implementation.

 * To provide You with news, special offers and general information about
   other goods, services and events which we offer that are similar to those
   that you have already purchased or enquired about unless You have opted
   not to receive such information.

 * To manage Your requests: To attend and manage Your requests to Us.

 * For business transfers: We may use Your information to evaluate or conduct
   a merger, divestiture, restructuring, reorganization, dissolution, or
   other sale or transfer of some or all of Our assets, whether as a going
   concern or as part of bankruptcy, liquidation, or similar proceeding, in
   which Personal Data held by Us about our Service users is among the assets
   transferred.

 * For other purposes : We may use Your information for other purposes, such
   as data analysis, identifying usage trends, determining the effectiveness
   of our promotional campaigns and to evaluate and improve our Service,
   products, services, marketing and your experience.


We may share Your personal information in the following situations:

 * With Service Providers: We may share Your personal information with
   Service Providers to monitor and analyze the use of our Service, to
   contact You.
 * For business transfers: We may share or transfer Your personal information
   in connection with, or during negotiations of, any merger, sale of Company
   assets, financing, or acquisition of all or a portion of Our business to
   another company.
 * With Affiliates: We may share Your information with Our affiliates, in
   which case we will require those affiliates to honor this Privacy Policy.
   Affiliates include Our parent company and any other subsidiaries, joint
   venture partners or other companies that We control or that are under
   common control with Us.
 * With business partners: We may share Your information with Our business
   partners to offer You certain products, services or promotions.
 * With other users: when You share personal information or otherwise
   interact in the public areas with other users, such information may be
   viewed by all users and may be publicly distributed outside.
 * With Your consent : We may disclose Your personal information for any
   other purpose with Your consent.

Retention of Your Personal Data  
-------------------------------

The Company will retain Your Personal Data only for as long as is necessary
for the purposes set out in this Privacy Policy. We will retain and use Your
Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data
is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time
periods.

Transfer of Your Personal Data  
------------------------------

Your information, including Personal Data, is processed at the Company's
operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to —
and maintained on — computers located outside of Your state, province, country
or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data
is treated securely and in accordance with this Privacy Policy and no transfer
of Your Personal Data will take place to an organization or a country unless
there are adequate controls in place including the security of Your data and
other personal information.

Delete Your Personal Data  
-------------------------

You have the right to delete or request that We assist in deleting the
Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You
from within the Service.

You may update, amend, or delete Your information at any time by signing in to
Your Account, if you have one, and visiting the account settings section that
allows you to manage Your personal information. You may also contact Us to
request access to, correct, or delete any personal information that You have
provided to Us.

Please note, however, that We may need to retain certain information when we
have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data  
--------------------------------

Business Transactions  
~~~~~~~~~~~~~~~~~~~~~

If the Company is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your Personal
Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement  
~~~~~~~~~~~~~~~

Under certain circumstances, the Company may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).

Other legal requirements  
~~~~~~~~~~~~~~~~~~~~~~~~

The Company may disclose Your Personal Data in the good faith belief that such
action is necessary to:

 * Comply with a legal obligation
 * Protect and defend the rights or property of the Company
 * Prevent or investigate possible wrongdoing in connection with the Service
 * Protect the personal safety of Users of the Service or the public
 * Protect against legal liability

Security of Your Personal Data  
------------------------------

The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is
100% secure. While We strive to use commercially acceptable means to protect
Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy  
==================

Our Service does not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from anyone under the age of 13.
If You are a parent or guardian and You are aware that Your child has provided
Us with Personal Data, please contact Us. If We become aware that We have
collected Personal Data from anyone under the age of 13 without verification
of parental consent, We take steps to remove that information from Our
servers.

If We need to rely on consent as a legal basis for processing Your information
and Your country requires consent from a parent, We may require Your parent's
consent before We collect and use that information.

Links to Other Websites  
=======================

Our Service may contain links to other websites that are not operated by Us.
If You click on a third party link, You will be directed to that third party's
site. We strongly advise You to review the Privacy Policy of every site You
visit.

We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.

Changes to this Privacy Policy  
==============================

We may update Our Privacy Policy from time to time. We will notify You of any
changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior
to the change becoming effective and update the "Last updated" date at the top
of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this
page.

Contact Us  
==========

If you have any questions about this Privacy Policy, You can contact us:

 * By mail: 6706 Bugle Run Dr. Oak Ridge, NC 27310

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